Privacy Policy
Last updated: May 11, 2026
State Roofing & Carpentry ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, request a free estimate, or communicate with us by phone, email, or SMS.
1. Information We Collect
We collect information you voluntarily provide when you request an estimate or contact us, including:
- Full name
- Email address
- Phone number (optional)
- City and state
- Service requested and project details
- Any additional information you choose to share in the message field
We may also automatically collect limited technical information when you visit our website (e.g. IP address, browser type, pages visited). We do not use third-party advertising trackers.
2. How We Use Your Information
We use your information only for legitimate business purposes related to your request:
- To respond to your estimate request and schedule on-site visits
- To communicate with you about your project (by phone, email, or, with your consent, SMS)
- To send service-related updates such as appointment confirmations and project status
- To comply with legal obligations
3. SMS / Text Message Program
If you opt in to receive SMS messages by checking the SMS consent box on our estimate form, you agree to receive text messages from State Roofing & Carpentry related to your estimate, scheduling, and project communication.
- Message frequency varies based on your project
- Message and data rates may apply, depending on your mobile carrier
- Reply STOP at any time to unsubscribe
- Reply HELP for help
- Consent to receive SMS is not a condition of receiving an estimate or any service
- We will never sell or share your phone number or SMS content with third parties for marketing purposes
For full SMS program terms, see our Terms of Service.
4. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only:
- With service providers who help us operate our business (e.g. email/SMS delivery vendors, scheduling tools) under contractual confidentiality obligations
- When required by law (subpoena, court order, or legal process)
- To protect our rights, property, or safety, or that of others
5. Data Retention
We retain estimate request information for as long as necessary to respond to your inquiry and fulfill any resulting contract, plus a reasonable period afterward for record-keeping and warranty purposes (typically 7 years). You may request deletion of your information at any time by contacting us at info@stategc.net.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by replying or contacting us directly
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are intended for adults age 18 and over. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via our website.
10. Contact Us
Questions about this Privacy Policy or our data practices?
Email: info@stategc.net
Service area: All of Massachusetts, USA
